INDIVIDUAL
PACKAGES
Monthly subscriptions
for private customers
FEATURES
Price
/ month
-
Amount of supported devices
-
Remote service everywhere in the world
-
Basic Windows support
-
Basic email &
internet support
-
Advanced support
-
Cloud Internet Security Solution included
-
Device installation
support
-
IT counselling
-
Remote training for new software
-
Advanced research
-
Over the phone support
-
25% discount on
all on-site services
ENTRY
12,90 €
-
Support for
one device
BASIC
25,90 €
-
Support for
all devices
OR
49,90 €
ADVANCED
39,90 €
-
Support for
all devices
For users with multiple laptops and/or PCs
For users with multiple laptops and/or PCs
Advice on software or hardware shopping or home installations like WiFi, Powerline or IP Cams
Introduction into new or existing software on your device
AntiVirus license for
up-to 5 devices
Email Account Setup and basic troubleshooting
Support for common software like MS Office, Adobe, Luxtrust, Browsers etc.
Eset Cloud Entpoint Security
Email account setup and basic troubleshooting
Research conducted on behalf of the user into specific software or IT needs
In case of Internet being down or more detailed counseling on a specific subject
If an on-site appointment is needed, subscribers will get a 25% discount on all services.
Support for up-to 5 users
ANTI-VIRUS SOLUTION
Anti-Virus solution with support
4,90 €
1
device / month
The license stays valid for as long as your subscription runs.
